Frequently Asked Questions
What is the Allpoint Network?
The Allpoint Network is a surcharge-free network of ATMs with over 55,000 locations throughout the United States, Canada, Mexico, Puerto Rico, the United Kingdom, and Australia. International ATM Withdrawals may be subject to an International Transaction Service Charge.
Are there any fees for using Allpoint Network ATMs?
Around the world at Allpoint Network ATMs, Brooks Bank will not charge debit card holders a Foreign ATM Fee, and there is no ATM Surcharge Fee assessed. International ATM Withdrawals may be subject to an International Transaction Service Charge.
What is AllPoint+
Allpoint+ expands the Allpoint surcharge-free cash withdrawals you know to include cash deposits at select locations. Allpoint+ brings the power of the branch to your local store.Deposit access is provided through your financial services provider. If your account supports Allpoint+ deposits, your deposit options will be displayed when you start an ATM transaction.
The surcharge screen appeared when I attempted a transaction – will I get charged a fee?
No – the surcharge screen is there to notify customers of other institutions that are not participating in the Allpoint Network. Just press “Yes” to accept the fee and continue with your transaction. Allpoint cardholders won’t be charged.
What retailers can I find Allpoint Network ATMs?
You can find Allpoint Network ATMs in over 55,000 retail locations around the world, including over 40,000 in the United States at these retailers:• Target®
• CVS Pharmacy®
• Walgreens®
• Safeway®
• Casey’s®
• Costco Wholesale®
*Not all retail locations participate in every market. Visit the Allpoint Locations page to be sure the location is surcharge-free.
What should I do if I’m charged for using an Allpoint ATM?
Contact Brooks Bank at 405-224-2200.
I went to the retailers you listed, but the ATM looked like it was owned by another bank – will that bank charge me for using the machine?
Many Allpoint Network machines appear to be operated by other banks or credit unions; however, all ATMs listed on the Allpoint locator are part of the Allpoint Network and are surcharge-free for Allpoint cardholders. Just look for the Allpoint sticker on the lower part of the ATM.
*International ATM withdrawals may be subject to the International Transaction Service Charge.
*Allpoint ATMs are completely free for our account holders. Not responsible for surcharges or fees imposed by other banks, ATM operators and/or any networks.
